RETURN & EXCHANGE

Order Return

We offer free return for all orders. 

You may return any products that arrive defected within 30 days of receiving the item. 

Terms & Condition

All product(s) must be returned in their original condition and in full quantities for a full refund.

Refunds

Returns are generally processed between 7-10 business days from receipt, and you will receive an email confirmation once your return has been processed. Refund will be issued to the original payment method of your order.

Exchange

As most of our products are customized to order as per your information and requirements exchanges are not allowed. 

Request a return

If you would like to request a return, please fill out the contact form here with your email address and order number. Once you have submitted your request, a return authorization will be sent to you shortly. Please do not ship your return back without this authorization, as it will not be processed.

How to return

Post the parcel after receiving authorization. Your return postage will require you to return the item at your own expense. We will refund your postage costs on receipt of the item. Please send us your tracking number, so that we may follow the return. Return packages are the customer’s responsibility until items are received by us.