SHIPPING & DELIVERY

Shipping Cost

Free standard shipping is provided by Carbonink for all orders.

Express Shipping is also available at an additional cost.

We ship to the following countries and regions :
Canada & USA.
Shipping rates for USA applies only to shipping to the Contiguous 48 US states, other states will be extra.

If your country is not listed, please contact us at info@carbonink.ca and we will try to assist you with your order and shipping if possible.

Estimated Shipping Time

Please note that production can only begin once we receive artwork approval from you. Production time depends on the product you are ordering.
Standard business card, signs and banner orders will be shipped out within 2-3 business days.
Shirt orders will be shipped out in 3-5 business days.

Delivery time may vary depending on the destination.

How to track my order?

An email with a tracking link directing you to the shipper’s portal will be sent to you via email once your order has shipped.

Lost/Damaged Parcel

If your parcel is damaged or lost, please contact us at info@carbonink.ca 

You may also try the following solutions: 

If the item was sent to your home, ask anyone else living there if they accepted the delivery, please also check if the item has been left at the side door.

 If the item was sent to your work address, check with the reception and your colleagues to see if someone accepted the delivery.